Thank you for choosing Filers Hub. We strive to ensure your satisfaction with every purchase. Please review our return policy below:

Money Back Guarantee:
We offer a money back guarantee on all eligible purchases made through Filers Hub. If you are not completely satisfied with your purchase, you may return the item(s) within 7 days of delivery for a full refund.

Eligibility Criteria:
To be eligible for a return and refund, the following conditions must be met:

  1. The item(s) must be unused and in the same condition that you received it.
  2. It must be in the original packaging.
  3. The item(s) must be returned with all accessories and documentation that were included with the original shipment.

Return Process:

  1. Contact our customer service team at [customer service email/phone number] within 7 days of receiving your order to initiate a return request.
  2. Our team will provide you with a return authorization (RA) number and instructions on how to return the item(s).
  3. Securely package the item(s) with the original packaging and include all accessories and documentation.
  4. Clearly mark the RA number on the outside of the package.
  5. Ship the package back to us using a trackable shipping method of your choice. You are responsible for the return shipping costs.

Refund Process:

  1. Once we receive your returned item(s), our quality assurance team will inspect them to ensure they meet our return eligibility criteria.
  2. If the return is approved, we will initiate a refund to your original method of payment within 5-7 business days.

Exceptions:
Certain items are not eligible for return or refund, including:

  • Personalized or customized items.
  • Items that have been used or damaged by the customer.

Contact Us:
If you have any questions about our return policy or need assistance with a return, please contact our customer service team at customer service email/phone number. We are here to help!

This return policy applies only to purchases made directly through Filers Hub. For purchases made through third-party sellers, please refer to their respective return policies.

Thank you for shopping with Filers Hub. We appreciate your business!